Privacy Policy

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2. What Data Do We Collect About You?

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Personal Data refers to any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data:

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• Communication Data: Includes messages sent via our contact forms, email, text, or social media. This is processed for communication, record-keeping, and legal claims.

• Customer Data: Includes your name, title, billing and delivery address, email, phone number, purchase details, and payment information. This data is used to provide goods and services.

• User Data: Includes data about your website usage, posts, and content submitted online. This is processed to manage our website and ensure security.

• Technical Data: Includes your IP address, browser type, time zone, pages viewed, and navigation data collected through analytics systems. This is processed to monitor website performance and effectiveness.

• Marketing Data: Includes your preferences for receiving communications and marketing campaigns.

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We do not collect Sensitive Data, such as race, ethnicity, religion, health, or biometric data.

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3. How We Collect Your Data

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We collect data:

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1. Directly: Through forms on our website, emails, or other communications.

2. Automatically: Through cookies and analytics tools when you use our website. See our Cookie Policy for details.

3. Third Parties: From analytics providers, advertising platforms, or publicly available sources like Companies House.

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4. Marketing Communications

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Our lawful basis for processing your data for marketing purposes is either your consent or legitimate business interests. You may receive marketing communications if:

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• You have made a purchase or requested information.

• You consented to receive communications.

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You can opt out of marketing at any time by:

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• Adjusting your preferences in your account.

• Clicking "unsubscribe" in any marketing email.

• Contacting us directly at sales@cyclemanagementconsult.com.

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Opting out of marketing communications does not affect transactional emails related to purchases.

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5. Sharing Your Data

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We may share your personal data with:

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• Service providers for IT and system administration.

• Legal, banking, and insurance professionals.

• Government bodies for compliance purposes.

• Third parties involved in business restructuring or asset transfers.

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All third-party partners are required to respect the confidentiality of your personal data.

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6. Data Security

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We have implemented security measures to protect your personal data from unauthorised access, use, or disclosure. Access to your data is limited to employees and partners with a legitimate business need.

In the event of a data breach, we will notify affected individuals and regulatory bodies as required by law.

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7. Data Retention

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We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes legal, accounting, and reporting obligations.

For tax purposes, we retain basic customer information (e.g., contact details, transaction history) for six years after the customer relationship ends.

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8. Your Legal Rights

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Under data protection laws, you have the right to:

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• Request access to your personal data.

• Request correction or erasure of your data.

• Object to or restrict processing of your data.

• Request data portability.

• Withdraw consent for processing.

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To exercise these rights, contact us at sales@cyclemanagementconsult.com. We aim to respond to all requests within one month.

If you are dissatisfied with our handling of your data, you may file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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9. Cookies

Cookies are used to enhance your browsing experience and analyse website usage. You can refuse cookies through your browser settings, but some website features may not function properly. For more details, please see our Cookie Policy.

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10. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. Please review the privacy policies of third-party sites before submitting your data.

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11. Updates to This Policy

This privacy policy may be updated periodically. Continued use of our website after changes are made constitutes acceptance of the updated policy.

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Contact Information:
Cycle Management Consult Ltd
50 Princes Street, Ipswich, Suffolk, IP1 1RJ
Email: sales@cyclemanagementconsult.com

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This Privacy Policy outlines how Cycle Management Consult Ltd ensures your data is processed securely and transparently. For any questions, please contact us directly.